Cleveland Clinic Avon — Digital Twin PoC | 30-Day Emergency Department

Day 1: May 25, 2026 · Day 30: Jun 23, 2026

Project Capabilities 30-Day PoC

What this Proof of Concept delivers, and what natural follow-on phases would add. Phase 2 / Future columns reflect SOW §5 (explicitly out of scope for this engagement).

Capability 30-Day PoC Phase 2 candidate Future SOW reference
Simulation core
ED patient flow Discrete Event Simulation
Arrival → security → check-in → triage → treatment → disposition
§2.1
Walk-in + EMS arrival modeling
Separate ESI distributions per entry mode
§2.1
ESI-based triage routing & admission probability §2.1
Security screening queue + KPI §2.1
Configurable parameter framework
Durations, arrival rates, capacities — no code changes
§2.3
3D visualization
Avon first-floor 3D environment
Built from CC Revit/CAD, zone-labeled, expansion footprint indicated
§2.2
Color-coded patient agents (by ESI) §2.2
Three run modes: Offline / Real-time / Accelerated §2.2
Floors above first floor / other buildings §5
Controls & analytics
Live scenario control panel
Adjust arrivals, ESI mix, durations at runtime
§2.3
KPI dashboard: wait time, utilization, throughput, LWBS §2.1
Baseline vs. modified scenario comparison §4
Staff hours per task KPI §2.1
Scenario save/load with file selection
Extensions (out of scope for this PoC)
Back-of-house supply chain / delivery flow §5
Detailed staff scheduling & workforce optimization §5
Downstream clinical treatment processes §5
Behavioral health / infectious-disease pathways §5
AI / ML predictive modeling §5
Live integration with EHR / RTLS §5
Production hosting + multi-user concurrent sessions §5, §7
Interoperability with IoT §5

System Architecture

How the Custom Product delivered under this SOW is structured. The Discrete Event Simulation core is implemented independently of the 3D visualization layer, joined through a Simulation Bridge — this separation lets the sim logic be validated in isolation and avoids the visual-logic coupling that destabilizes simulation builds.

CC INPUTS PDF diagram Avon first floor as-built Operational data ESI mix, durations, capacities * assumed where not provided Staffing models Coverage by shift, role mix * assumed where not provided Triage protocol ESI rules + admission probs * assumed where not provided ULTISIM PLATFORM 3D Visualization Layer Scenario Panel SimConfigUI · sliders KPI Dashboard MetricsDashboard + charts 3D Avon Scene Patients + staff + stations Time Controls · NavMesh pathfinding · TopDown camera Pause / play / Offline / Real-time / Accelerated Simulation Bridge SimulationBridge · VisualSyncSystem · tick driver Discrete-Event Simulation Core Patient + Staff agents PatientData · StaffData · AgentTask Stations + queue logic Triage · CheckIn · TreatmentBed · FastTrack ERConfig (parameters) · ERMetrics (KPI capture) · SeededRng · tick scheduler DELIVERABLES Live demo 2 baseline + 2 what-if KPI metrics • Wait times (avg + p95) • Bed / triage utilization • Throughput, LWBS (left w/o seen) • Staff hours per task Scenario comparison Baseline vs. modified Final report Methodology, findings, next steps DES core is independent of the 3D visualization layer — can be validated in isolation before integration (SOW §4)
CC inputs 3D Visualization Simulation Bridge DES Core Deliverables

SOW Deliverables

D1–D7 per Statement of Work §3. Click a card to open the work item in Azure DevOps.

Week 1 — Foundation Week 2 — Simulation Engine Week 3 — 3D Environment Week 4 — Delivery Done Active
Task
Title Type Owner Sprint State Link